Receptionist / Front Office Clerk

Job description

Shireburn Software is a leading software development house based in Malta, serving both local and international clients. We are a team of 45 talented individuals and are looking for a full time Receptionist / Front Office Clerk to join our Finance & Administration team. 


The role calls for an individual with a pleasant and cheerful personality, professional and organised. You will be the face of our company, whether greeting people in person or over the phone, and will play a key role in maintaining the positive impression that our company has.


We are looking for individuals with excellent communication skills, as you will be responsible for liaising with the different departments within Shireburn Software, and ensuring that clients, suppliers and prospects get in touch with the right people who can see to their requirements. You will provide administrative support across the organisation in a timely manner.


Reporting to the Finance and Administration Manager, your main duties will include:

  • Answering, screening and forwarding any incoming phone calls while providing basic information when needed
  • Serving visitors by greeting, welcoming, directing and announcing them appropriately
  • Organisation of resources for meetings
  • Receiving and sorting daily mail/deliveries/couriers
  • General clerical receptionist duties such as filing, photocopying, scanning etc.
  • Issuing of contracts and sales invoices
  • Undertaking of debtors chasing


  • Well-organised, efficient and able to multi-task
  • Great people skills, friendly and polite with a positive outlook
  • Strong customer service mentality and professionalism at all times
  • Self-motivated
  • Computer literate
  • Have polished communication and listening skills with good telephone manners
  • Solid communication skills in both English and Maltese
  • Resourceful and proactive in dealing with issues that may arise
  • Possess a valid driving license

Previous experience in a similar position will be considered an asset.


If you are interested in joining a dynamic team in a leading and stable software company, offering excellent career progression opportunities, apply online below.