Shireburn Software is seeking to expand its Software Support & Implementation Team.
If you are proficient in the use of any of our software solutions, and feel that you can guide our current users, then this may be the career change you've been waiting for.
Our first line Support Team see to our users' requirements on a daily basis, communicating over the phone and email, and helping them to find a solution to their issue. The Support Team also liaises with other technical departments within Shireburn whenever this is required in order to help the end user.
You don't need to be overly technical. In depth training in the use of our solutions will be provided, and you will form part of a team who strive to maintain our reputation for sterling support.
We are looking for candidates who have a flair for customer service and problem solving, as well as a pleasant personality dealing with people both over the phone or via email.
Familiarity with one or more of our solutions (accounting, payroll, freight, inventory or retail) will be considered an asset.